Shipping Details – Sada Arogya

Shipping Details

Welcome to Sada Arogya! We are committed to ensuring that your shopping experience with us is smooth and satisfactory. Below, you will find all the essential information about our shipping policies, including shipping methods, costs, delivery times, and more.

Shipping Methods and Costs

  1. Standard Shipping:

    • Delivery Time: 5-7 business days
    • Cost: 100/- (Free for orders over 1100/-)

  2. Express Shipping:

    • Delivery Time: 2-3 business days
    • Cost: 150.00 INR

Order Processing Time

Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has been shipped. Please note that orders placed on weekends or holidays will be processed on the next business day.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier’s website.

Delivery Times

Delivery times are estimated and may vary due to factors such as weather conditions, carrier delays, and holidays. We strive to ensure your order reaches you as quickly as possible.

Shipping Address

Please ensure that your shipping address is complete and accurate to avoid delays. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Restrictions

Certain products may be subject to shipping restrictions due to local laws and regulations. If any restrictions apply to your order, we will contact you to provide alternative solutions.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact our customer service team within 7 days of the delivery date. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.

Refund & Return Policy

We accept returns within 30 days of the purchase date. Please make sure the products is returned in the exact condition (within 15 Days) in which it was shipped once approved by our team. The product should be new, and unused in order to receive a refund. This includes the original packaging and the box it came in.

Once your return is received and inspected, the refund will be processed to the original payment method, within 5-7 business days.

HOW TO START A RETURN

To start the process simply add your order number and email used to make the purchase.

Select the item(s) you would like to return or exchange and email us for the same.

Once your request is approved, you’ll receive step-by-step instructions and a shipping label via email.

If you are having issues with the process please contact us at contact@sadaarogya.in

EXCHANGES

Once your return is received, inspected & approved by our team. We will deliver the new product as soon as possible.

CANCELLATIONS

We process our orders very quickly & unfortunately, we cannot typically make changes after an order has been placed. If you want to cancel or make any updates regarding your order please contact our Support Team at contact@sadaarogya.in to see if a modification can be made – we cannot guarantee these requests will be successful.

WRONG ADDRESS

Please note that if the package doesn’t reach you after you provided a wrong or incomplete address, we will not be held accountable and will not be able to offer a full refund of your order amount – the customer is responsible for providing clear and correct shipping & billing information upon placing an order.

Contact Information

If you have any questions, concerns, or require assistance with cancelling an order, returning a product, or requesting a refund, please contact our customer support team. Our dedicated representatives will be happy to assist you.

For further assistance, please contact us at contact@sadaarogya.in / Call us on +917440790861

Swami Sankarshan Pharmacy Bajrang Complex Parking, Imlipara Main Rd, Imlipara, Bilaspur, Telipara, Chhattisgarh 495001